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FAQ

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You have questions

We have answers

If you still have a question that isn’t answered in this FAQ section, feel free to contact us!

What is your cancellation policy?

Customers will receive a full refund with 72 hours’ notice of cancellation. There are no refunds for early returns

Do you have a rain policy if I cancel due to the weather?

We do allow you to reschedule due to rain at our discretion, as long as we have availability or we will give you a raincheck that is redeemable for one year

Is there a deposit?

Not upfront but we take a copy of your credit card in case damage occurs.

Where can I park my personal vehicle?

Your vehicle will be safe and secure parked here at our location

Are all vehicles automatic?

Yes, all of our vehicles are automatic.

Are pets allowed?

Here at SMAR, we LOVE our fur babies so pets are definitely allowed, but you are responsible for your vehicle during your rental. We recommend bringing a blanket or two to prevent any damage to the interior of the vehicles.

How old do you have to be?

21+ for all UTV’s except for the Can-Am X3 Turbo RR, you must be 25+ and 25+ for Jeep rentals.

Do I need a reservation for the UTV?

We accept walk-ins, but we highly recommend a reservation, especially during the busy tourist season. Booking online only takes a few minutes and will guarantee you a UTV

Where can I drive the UTV’s?

All of our vehicles are street legal, so you can ride on the parkway or take a scenic drive on many of the beautiful country roads, and all throughout The Smoky Mountain National Forest. We will supply you with a list of places to go see and explore as well as a map of Cades Cove. Our machines are not allowed off-roading.

Conquer the Mountains —
Book Your Buggy Today!

Feel the rush of freedom as you blaze through rugged trails, stunning peaks, and wild terrain.
Your next off-road adventure starts here — reserve your buggy now!